Overview
At Twisted Pixel Studios, your privacy is fundamental to everything we do. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with us through our website contact form and appointment booking form. We are dedicated to maintaining transparency in our practices and ensuring that the information you share with us is used responsibly and securely. Whether you are enquiring about a photography session or booking an appointment, you can trust us to handle your data with the highest standards of care, integrity, and respect.
Purpose of This Policy
The purpose of this policy is to clearly explain how we manage your personal information to deliver an effective, secure, and personalised experience. When you fill out our contact or appointment forms, we collect only the information necessary to respond to your enquiries, schedule your appointments efficiently, and provide tailored photography services. We are committed to protecting your data and ensuring that you always understand how it is used in relation to your interactions with Twisted Pixel Studios.
Information We Collect
We collect information that you voluntarily provide to us through our website forms, such as your name, email address, phone number, preferred service details, and appointment preferences. This data allows us to respond to your enquiries promptly, confirm your bookings, and deliver the services you request seamlessly. We do not collect any unnecessary information beyond what is needed to manage your communication and appointment efficiently.
How We Use Your Information
Your information is used solely to communicate with you about your enquiries and appointments, send you confirmations and reminders, and provide details or guidance related to your upcoming photography sessions. We may also use your contact details to follow up on your satisfaction after your session. We do not use your data for unrelated marketing purposes or share it with any third party for advertising campaigns. All communication remains directly related to your specific interaction with Twisted Pixel Studios.
Data Protection and Security
We are committed to keeping your personal information safe. Twisted Pixel Studios employs robust security measures including secure server storage, encrypted form submissions, and restricted access controls to ensure your data is protected against unauthorized access or misuse. Our team follows strict privacy practices that comply with applicable data protection laws in India and globally. We never sell or rent your information, and we treat all data with the utmost confidentiality.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy. Once your enquiry has been addressed or your appointment has been completed, your data is securely stored for our internal records and reference for any follow-up sessions or queries you may have in the future. If you wish to have your data deleted from our records at any time, you may contact us with your request and we will process it promptly in accordance with our data deletion procedures.
Trusted Service Providers
Twisted Pixel Studios partners with reliable service providers for website hosting, email management, and appointment scheduling tools to deliver seamless communication and booking experiences. These service providers are contractually bound to maintain strict confidentiality, use your data only for the services they provide to us, and implement robust security standards to keep your information safe. We ensure all partners adhere to our privacy commitments before granting access to any data necessary for their services.
Monitoring and Compliance
We regularly review our privacy practices to ensure full compliance with applicable data protection laws and industry standards. Our team is trained on data privacy and security protocols to uphold your rights effectively. We also welcome your feedback regarding our privacy practices and provide easy ways for you to contact us with any concerns. Your trust is central to our service, and we continuously strive to maintain the highest level of transparency, integrity, and respect in all aspects of your experience with Twisted Pixel Studios.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, we encourage you to reach out to us. You can contact us via phone at +91 6369438190, or email us at info@twistedpixelstudios.com. Our studio is located at 6A3, Ayappa Temple Road, S.R. Nagar, Bengaluru, Karnataka 560027. We are here to assist you with any enquiries or requests regarding your data and to ensure your experience with Twisted Pixel Studios remains transparent, secure, and reassuring at every step.